Local Dues Set Up
Welcome Alumnae Chapter admins to another Fiscal Year!
Whether you are a new admin or a seasoned pro with your Chapter, it's been a long year, so we have set up a complete step by step guide on setting up your local dues.
***Remember, you do not need to set up any National Dues, this has already been set up.
Your local dues set up has a few required steps and a few optional ones.
(Set Up Time - 5 minutes or less)
(Set Up Time - 2 minutes or less)
REQUIRED - 1. Set up the dues charge and/or additional giving options
Set up the dues charge and/or additional giving options:
1. Log into memberplanet
2. Click "Invoices" from the side navigation bar
3. Click "Add a QuickPay charge" from the sub-navigation menu or "New Charge" in the upper right hand corner.
4. Name your charge (Example: "Local Dues 2020-2021")
5. Choose a charge type (three different types to choose from)
- Fixed: one exact amount (ex: $20 per person)
- Open: payer can choose how much they want to pay (ex: additional donation/contribution 2014-115, Hannah's Helping Hand)
- Multi-choice: payer can choose one of multiple options (ex: tiered membership levels where a member can choose which level from a choice) Examples: (Bronze, Pink, and Blue Levels) (regular member, new alumnae, recent graduate, 50 year member, etc)
**NOTE: If you will have multiple dues, such as an additional open giving option to allow donors to give a selected amount outside of your chapter dues you will need to set up more charges later using the same steps, pick one dues charge to set up for now.
6. If selecting a Fixed Amount, add a dues amount
OR If selecting and Open amount, set a Min and Max if you have one
OR If selecting a multi-choice, add your dues amounts and levels
7. Set a Bill Date of 7/1/(Current Year) and Close Date 6/30/(Next Year)
You want your charge to open on the first date of the fiscal year and close on the last one
8. Select Next to continue to assigning the charge
9. Select the option to "Add this charge to all of my members" this will assign the charge to all members added in to your chapter and allow them to pay for their local dues payment.
**** REMINDER - Until you assign this payment to your members they will not see it or be able to pay for their local dues.
10. Select Next in the lower right hand corner to continue to the next step
11. Finally, de-select the Send an email option, and select Save and Finish to complete the set up of your charge.
12. Upon completion you will land in the additional tools page for your newly set up charge.
REQUIRED - 2. Set up additional dues options
Once you have your initial charge set up, there are a few additional options your chapter will want to set up to optimize your charge(s) some of these options are option, some are required, and some we strongly suggest
a. Select a bank account to deposit funds
- REQUIRED - in order for funds collected to be transferred to your chapter, you will need to associate your invoice to a bank account, select the available option and on the next page select a bank account and save your selection upon completion
b. Customize payment alerts
- OPTIONAL - If one or more admins would like to receive an alert each time a payment is made, select this option and add the emails you would like to receive emailed alerts. Keep in mind that you can always change these emails or turn this option off later if your group changes it's mind
c. Add a thank you message
- STRONGLY ENCOURAGE - It's always great to send a polite thank you for members making a dues payment or additional donation.
d. Edit more charge settings (partial payments, decline button, auto assignment
- REQUIRED - Now the first two options are not necessarily recommended, but the last option your chapter will want to turn on.
- (Optional) Partial Payments - allows members to submit a partial payment of dues when your chapter is using a fixed dollar amount,
- (Optional) Decline Button - allows members to decline to pay dues
- (REQUIRED) Auto Assignment - as new members move in to the area and are synced in to your chapter from EO, this option will automatically assign the charge to the new member. If this option is not enabled, your chapter will manually need to assign the dues payment to the new members
e. Manage recurring payment options
- OPTIONAL - If your chapter has set up open pricing or tiered giving, setting up a recurring payment option will allow donors to set up a recurring donation.
f. Create a Pay Now button for your email campaigns
- OPTIONAL - If your chapter would like to include an option to pay dues from your chapter newsletter, you will need to set up a Pay Now button to use later. We will talk more about this option in the next section
OPTIONAL - 3. Set Up a dues payment button and send out an email
Most chapters will want to send out dues payment options in your chapter. Keep in mind that your dues charges are tokenized to the specific member, so we do not offer an option to just send a general link to your chapters or to link in to a website. If you want to allow members to make a payment within your chapter emails, you will need to set up the dues button to send out in a memberplanet email.
To begin, make sure you have created a Pay Now button for your email campaign seen in Step 2 above. Not quite sure if you or another admin from your chapter already did this, no problem, you can always go back and check.
1. Select Invoices from the left hand navigation
2. Your charge screen should show your 2021 dues, but if you do not see your charge initially, you may need to filter the dates back to show the charge
3. Click on the blue dues charge title to navigate to the dues admin options
4. Select Create a "Pay Now Button for your email campaign"
5. On the following page, select a button and save and close to complete the set up.
6. After your chapter has a button set up, you are now ready to set up your email campaign and add a button
**Here is more information on using the email campaign tool to set up your email. You will need to complete the email set up options from steps 1 - 4. The option to add your dues button will be found in the content section on step 4.
7.Within the email set up step 4, select the "Buttons" option from the email tool bar
8. A pop up window will appear with form button options, select the drop down menu to toggle to Quick Pay buttons
9. Locate your dues payment from the list and select the go button to insert your button in to your email.
10. The button will add to your email campaign based the placement of your cursor when selecting the go button
- Your quick pay button can only be sent to members it has been assigned to. If you are sending an email that includes Contacts or additional members that have not been assigned to the charge, your email will not be able to be sent. You will want to send the email separately to the Assignees and Contacts by copying the email and sending it out twice to the separate recipients
- If your chapter sends a test email the dues button will not work within the test email. Test emails are meant for you to test the visuals ie. the look of your email, not the buttons. If your chapter wants to test the email before sending it out to the entire chapter, you will want to send the email to just your chapter admins. If the email looks good, you can create a copy of the already sent email and re-send it to the remaining chapter
- Email campaigns can only contain one memberplanet button at a time, if you are trying to send an email campaign with information about an event or requesting a payment on a payment form, you will want to use the url for the form rather than a memberplanet button. Remember, as the dues button is tokenized, it will always be the priority when choosing which form button to use in your email campaigns if you are adding more than one.
OPTIONAL - 4. Close Dues payments for offline (Check/Cash) payments
If a member pays for their dues by cash or check, you will need to record the payment to allow that information of received payment to be synced to EO reporting.
1. Hover over Invoices on the left-hand navigation bar
2. Select Record an Offline Quickpay Payment from the drop down menu or from the upper right hand options on the main screen
3. Check the box beside the member you're recording the payment for
4. Click Save & Continue
5. Enter the payment details:
- Locate dues level member paid on.
- Enter total payment at top & received shown
- Date of payment
- Payment Method (Cash, Check, Other)
- Add Memo/Note (Optional)
6. Click Save & Record Payment to finish